Privacy Policy

Your Rights
Please contact us if you do not want to receive future communications from Symbiosis, or if you want all personal information to be removed from our databases. We will comply with your request immediately.

1. What Information Do We Collect?

Personal Information
Personal information will be collected from visitors who purchase goods from our site, or who register for a training course or other event, or who enter for a site promotion.

Weblogs
Each web page access is recorded in a log file. The contents of the log file are analysed to determine how many visitors come to our site, how they find us, and which pages they look at the most.

We do not collect any personal information in these log files, but your IP address is used to gather broad demographic information. We may also use IP addresses to help diagnose problems with our server.

Cookies
A "cookie" is a piece of information, like a tag, which some websites create on your desktop computer. Our cookies allocate each user with a random number, which we then use to track and process your orders. This cookie is temporary and will be deleted when you close your web browser.

We do not use third-party cookies, and our cookies will not be used to analyse your visits to other websites.

2. How Do We Use the Information Collected?

The personal information we collect is not available for sale, or for use by third parties, beyond the essential requirement for credit card validation during purchase.

We use the information collected to:

Administer your account and to supply you with the goods and services you have ordered
Process credit card payments
Inform you about similar products and services

We reserve the right to disclose your information if it is necessary (in our opinion) to maintain the operation of our website, to comply with the relevant law, or if we are required to do so by legal, governmental or regulatory authorities.

Changes to this Policy
If we decide to change this privacy policy, we will post the changes on this page so you are always aware of what information we collect, how we use it and under what circumstances we disclose it.